The customer acknowledges having read the following sales values at the time of placing the order and declares to accept them.
ARTICLE 1 - MODIFICATION OF THE TERMS AND CONDITIONS OF SALE
1.1.- We can change these general terms and conditions of sale at any time, on condition that these changes appear on our site.
1.2.- You are therefore advised to refer regularly to the latest version of our General Terms and Conditions.
ARTICLE 2 - PRODUCTS
2.1.- The prices of our products are expressed in euros (excluding VAT), excluding the costs of processing and shipping.
2.2.- All orders on our site are only payable in Euros.
2.3.- Gwadhel Design reserves the right to change its prices at any time, but the products are invoiced on the basis of the rates that were in effect at the time of the order intake.
2.4.- Retention of title: the products remain the property of Gwadhel Design until full payment of the amount of the order.
ARTICLE 3 - AVAILABILITY
We will respond to your order within the limits of our available stocks or subject to available stocks.After the order is placed, we inform you about the availability of the ordered products.
ARTICLE 4 - ORDER AND VALIDITY STATEMENT
4.1.- Gwadhel Design reserves the right to cancel any order from a customer with whom there is a dispute about the payment of a previous order.
4.2.- In the event of a mistake in the address details of the recipient, Gwadhel Design can not be held liable for the inability to deliver the product.
ARTICLE 5 - DELIVERY
5.1.- The products are delivered to the delivery address that you have indicated during the ordering process.
5.2.- The indicated destinations and the corresponding shipping costs are available in the delivery information.
5.3.- Each order to destination other than that mentioned in the delivery information can not be fulfilled and will be automatically canceled.
5.4.- In the case of deliverable items on different dates due to their availability, you can ask us to split shipments for additional shipping costs.
5.5.- Gwadhel Design can not be held liable for the consequences of a delivery delay that can be attributed to the courier. As such, these possible delays in delivery do not entitle the customer to compensation.
5.6.- Gwadhel Design invites you to enter your telephone details and all necessary information (digicode, apartment number, ...) when delivering your package. Therefore, Gwadhel Design can not be held liable for the consequences of a delivery problem that is due to the customer due to a lack of information. As such, these potential delivery problems (delays, non-delivery, ...) do not give the customer the right to claim compensation.
5.7.- In case of a return of the package due to a delivery problem due to a lack of information, Gwadhel Design reserves the right to refund the products of your order, shipping costs are your responsibility. In the same way, the application for the return of the package remains for your account and is only possible after payment of the shipping costs for sending the outstanding package.
ARTICLE 6 - PAYMENT
6.1.- Different payment methods are available online to pay for purchases made at Gwadhel Design.
6.2.- Payment of the price including VAT for each product is made via PayPal.
ARTICLE 7 - RETURN: TRANSFER OR REFUND
7.1.- You have a statutory period of 7 days after receipt (date of delivery of the courier) to request the exchange or refund of your order.
7.2.- The costs of returning are at your expense.
7.3.- In the event that the return is accepted, only the amount of the purchased and returned items will be refunded in the event of a refund.
7.4.- In the event that the return is not accepted, we will return the returned item on request and at your expense.
7.5.- We do not take back articles for reasons other than a defect found on one or more articles.
7.6 - Return shipments are made to:
21 rue des Bornes
7.7.- This right of return can only be accepted for complete products, in their original condition and packaging with a copy of the purchase invoice.
7.8.- Items that are incomplete, damaged or returned from the original packaging will not be returned and can not be exchanged or refunded.
ARTICLE 8 - WARRANTY - CHANGE
8.1.- Each item that is defective or shows a deviation can be returned to the following address after approval:
21 rue des Bornes
8.2.- After receipt, defective items are exchanged if available. For items that are not in stock, Gwadhel Design will credit your account in the 'Your account' section of the site.
8.3.- For any return of goods for which no return authorization is required, no exchange will be carried out and no credit will be granted. You must contact us by telephone before you return goods.